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Auto Attack after Move On failing

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  • Dudeface
    replied
    Seems like a pretty messed up system to try to call it "support" when even the Support Manager agrees that all that happens is a relay of bug report, and hey, MAYBE the engineers will take a look if they feel like it.

    I'm a newb to posting, but have been playing a while and looking through the forum for a while as well. A lot of common problems/complaints seem to remain persistent in gameplay without change, and there's communication going in one direction from players up, and not much comms going the other direction back to the customer.

    Why even have a "support" button in the game? Call it the only thing it is, a Forum. Both buttons take you to the same place anyways.

    Just noticing the difference between old school gamers that actually put effort into creating and maintaining fun games, and people who just use that line to try to appeal to people to get more customers...
    Last edited by Dudeface; 07-16-2021, 01:14 AM.

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  • Travis | Support Mgr.
    commented on 's reply
    ^this^
    Thanks Nhat.

  • Nhat
    commented on 's reply
    Dudeface that's because there is nothing that support (aka Travis) can actually do, other than submit the bug report and hope/pray/wish/etc that the devs will actually look at it and (more hope/pray/wish/etc) that they will/can fix it... in the meantime, the players will carry on, or not...

  • Dudeface
    commented on 's reply
    It doesn't affect gameplay that much for me until things compound on it, like tap somewhere to move and the calibration does something else (move elsewhere, attack enemy half a screen away, etc.).

    It's also a bit of a shame that the support for this has been a request to try basic steps, then a shrug and a move on when that doesn't work.

  • Nhat
    replied
    Just adding my 2c... it's been flaky since the introduction of the new "auto attack after ability" function... so there may be some interference...

    No real pattern identified so far, as it is intermittent for me, and generally doesn't affect my gameplay...

    Leave a comment:


  • Dudeface
    replied
    Has there been an opportunity to look into this bug in the system yet? As mentioned above I did clear all app data and it still persists.

    Leave a comment:


  • Dudeface
    commented on 's reply
    Cleared all app data. Still experiencing the issue.

    Again, the timing is completely random. Character will still be "attached" to the target (type and health bar shows in upper right), but randomly after moving will simply do nothing else. At this point the character will only reengage target after tapping on target or a casting.

  • Travis | Support Mgr.
    commented on 's reply
    As long as you've created an Eternium account using your email address, clearing the app data won't affect your progress.

  • Dudeface
    commented on 's reply
    How's that going to affect my characters with two events ending so soon?

  • Travis | Support Mgr.
    replied
    Have you tried clearing the app data?

    Leave a comment:


  • Dudeface
    replied
    That's a negative on it being turned off. When the issue first occured the first thing I checked were my settings. I've even done the IT first step of turn it off and turn it on again. Still occurs. Entirely randomly too I might add.

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  • Benedicto
    replied
    Maybe you turned off the new auto-attack after casting to OFF? Are you casting an ability after moving?

    Leave a comment:


  • Dudeface
    started a topic Auto Attack after Move On failing

    Auto Attack after Move On failing

    Title explains it all. Very random, but auto attack after moving on will not work some times. Playing BH, attacking a large crowd with move and shoot, all of a sudden character stops shooting.
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