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The Underworld Marmalade Memory Error

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    The Underworld Marmalade Memory Error

    Game version: 1.5.73
    Windows/IOS/Android + version: Android 11
    Device Model (EX: Apple iPhone7) : Samsung Galaxy Tab S7+
    Map or Trial (EX: Trial Level 92): The Underworld
    Player Type (EX: Mage): Bounty Hunter

    Player Gear:
    Abilities:
    Reproducible: 5/5

    Current situation (bug):

    Having played the Underworld once, back in Hometown, trying to start The Underworld again always leads to a Marmalade error, see screenshot below. In previous versions it used to happen once in a while, but rarely. Now it always happens. The usual bug fixing steps, e,g, clearing cache, restarting tablet and app do not help.

    The tablet has 8 GB of ram, no other apps running in the background.

    Expected situation (working):

    The Underworld should just start normally without Marmalade error.

    Steps to reproduce the bug:
    1.
    Finish The Underworld.
    2. Exit back to Hometown.
    3. Try to start the next run of The Underworld
    4.
    5.
    Click image for larger version

Name:	Screenshot_20210918-123722_Eternium.jpg
Views:	317
Size:	40.2 KB
ID:	203298
    KUSA GAJE GASU 4903

    CL 2100
    Anisaz, Extra Gold BH, TL 7 (too lazy)
    Keril, confused Mage, TL 7 (can't be bothered)
    Ohad, shieldmaiden, TL 115

    #2
    Have you tried removing, reinstalling, and allowing all updates to install before playing?

    Comment


      #3
      Yep, been there, done that (once again!), makes no difference...
      KUSA GAJE GASU 4903

      CL 2100
      Anisaz, Extra Gold BH, TL 7 (too lazy)
      Keril, confused Mage, TL 7 (can't be bothered)
      Ohad, shieldmaiden, TL 115

      Comment


        #4
        Do you have adequate storage available on your device?

        Comment


        • Travis | Support Mgr.
          Travis | Support Mgr. commented
          Editing a comment
          That's possible, especially if you run with some combination of cosmetic effects. If you have cosmetic effects, you could try removing them to see if it helps.

        • Fish knife
          Fish knife commented
          Editing a comment
          I'm not using cosmetic effects anyway. My warriors have exactly the same problem, so I don't think it's related to any equipment, abilities, etc. I've been fiddling around with the settings, all to no avail. And now I'm fresh out of ideas...

        • Fish knife
          Fish knife commented
          Editing a comment
          This issue is still around in version 1.5.74. Any news for me Travis?

        #5
        Rarely encounter on Story Mode, However always do on ARENA. Its sucks i always lose many rating points. ?

        Comment


        • Travis | Support Mgr.
          Travis | Support Mgr. commented
          Editing a comment
          That's a known issue (memory leak) with the Arena. Fortunately, there aren't any rewards associated with rank.

        • DanielZloteSerce
          DanielZloteSerce commented
          Editing a comment
          mam podobnie i to wkurzające..ukłony

        #6
        But you know.. eternium became a habit. Like the character says.. 'for GOLD and GLORY!' ✌️?

        Comment

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