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  • Game keeps crashing

    I recently installed Windows 10 Pro and Eternium on it (another computer). Not sure why but whenever I started playing Eternium, within a short period of time, my game crashes (automatically closes and goes back to Desktop). I have tried several methods of resetting Eternium, using Malwarebytes and CCleaner to clean up my computer, but none of these methods solved my problem. Anyone having any similar issue?

    Also at the same time, I've been getting this: 'Marmalade.app.exe' has recently crashed. This may happen due to windows errors, insufficient disk space or malicious programs damaging your PC.

    I even crashed before I could log in.
    Last edited by Sanctum; 05-30-2019, 12:50 PM.
    YOCU REGO JASE 0953

    Sanctum

    T145 Arcanist
    TL142 Regalia

    Crafting vs Trial Farming for Lvl 71-75 Legendary Gears
    Morgenheim Gold Run

  • #2
    Sanctum..you are correct..i'm in the middle of playin trial 131 now..suddenly wooosh...kaboom...all black..crash

    But without the Marmalade etc etc...

    This is the ist time my low end pc encounter this...and it is happening right this moment..is it window 10?...Any computer geek's at this forum?...help!! help!!..O dear

    3x crash already....

    Thank you
    Last edited by TheExorcist; 05-30-2019, 03:07 PM.
    Low end PC only

    DW New LB -Trial 103, 6:19 min Redmi 4X only 15-18 FPS awesome for low end mobile
    Now which skill kill Elban easily?..is it SW ITZ or Devastaste?..suddenly his life just vanish in a short time...anybody can assist?..can't see proper which skill.

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    • #3
      Originally posted by Sanctum View Post
      I have tried several methods of resetting Eternium
      Have you tried the basic Window app reset?
      # Open the start menu.
      # Go to settings>apps.
      # Search for "Eternium" and click on the result.
      # Click "advanced options".
      # Click "reset".

      Comment


      • #4
        I am suffering from the same phenomenon.

        https://forum.makingfun.com/forum/et...off-phenomenon
        Last edited by Fact; 05-31-2019, 03:03 AM.

        Comment


        • #5
          TheExorcist Hey man, I'm not sure what's the problem. My main computer has no issues though. Sigh.

          Travis, I tried this method but it still didn't work. Any other possible solutions for this problem?

          Fact Oh well, no idea what's happening. Hmm.
          YOCU REGO JASE 0953

          Sanctum

          T145 Arcanist
          TL142 Regalia

          Crafting vs Trial Farming for Lvl 71-75 Legendary Gears
          Morgenheim Gold Run

          Comment


          • #6
            Originally posted by TheExorcist
            suddenly all seems ok...nevertheless I would try travis suggestion & window security virus & protection "Full Scan" just to make sure...
            Hmm okay. Will try on my side and see if it works. Thanks man.
            YOCU REGO JASE 0953

            Sanctum

            T145 Arcanist
            TL142 Regalia

            Crafting vs Trial Farming for Lvl 71-75 Legendary Gears
            Morgenheim Gold Run

            Comment


            • #7
              I'm out of ideas. Maybe a system restore...?

              Comment


              • #8
                Hmm, but I just installed Windows 10 and it hasn't been functioning since then. Thanks anyway Travis.
                ​​​​​​
                YOCU REGO JASE 0953

                Sanctum

                T145 Arcanist
                TL142 Regalia

                Crafting vs Trial Farming for Lvl 71-75 Legendary Gears
                Morgenheim Gold Run

                Comment


                • #9
                  Intel TM 2 Duo 2.53 Ghz(Low end pc) reporting on window 10 crash etc etc

                  1. after follow Travis suggestion
                  2. Window Defender full scan plus (15 min) offline scan (no 4 scan option) for malicious of watever (thus double-scanning? -can't find other option for triple-scanning)...hihi

                  No crash...nice
                  Last edited by TheExorcist; 05-31-2019, 06:51 PM.
                  Low end PC only

                  DW New LB -Trial 103, 6:19 min Redmi 4X only 15-18 FPS awesome for low end mobile
                  Now which skill kill Elban easily?..is it SW ITZ or Devastaste?..suddenly his life just vanish in a short time...anybody can assist?..can't see proper which skill.

                  Comment


                  • #10
                    Okay cool TheExorcist. Will test this out. Thanks.
                    YOCU REGO JASE 0953

                    Sanctum

                    T145 Arcanist
                    TL142 Regalia

                    Crafting vs Trial Farming for Lvl 71-75 Legendary Gears
                    Morgenheim Gold Run

                    Comment


                    • #11
                      This seems to be a common phenomenon for PCs users.

                      Resetting the app per instructions from Travis did seem to help for a few days.


                      Originally posted by ྿༻Travis༺྿ (Support Mgr.) View Post
                      Have you tried the basic Window app reset?
                      # Open the start menu.
                      # Go to settings>apps.
                      # Search for "Eternium" and click on the result.
                      # Click "advanced options".
                      # Click "reset".

                      Comment


                      • #12
                        I get this also on Win 10, randomly. Sometimes it will work for hours, sometimes it crashes every few minutes. Only started since the 1.4 update.

                        Edit: it's unplayable for me tonight. Crashes every few minutes, tried reinstalling and also reset as instructed above without luck.

                        Edit 2: I noticed I had a big update downloading during the crashes, eternium hasn't crashed since this update completed. Coincidence or could this be the cause?
                        Last edited by Hyperize; 06-15-2019, 06:07 AM.
                        Aussie Warrior

                        MOQU LUQI JUZO 1838

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                        • #13
                          Tried doing the above suggestion still crashes. even tried lowering the some video settings. still nada. Hoping to the solution of this crahes. back to celpone.

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                          • #14
                            This started for me today as well. I was able to play on PC up until last night; today, it just closes after 5-10 seconds of doing anything, or even nothing. Just run the game, count to 10, crash/close.
                            I've reset the app, now it crashes before I finish typing my password.
                            I'm assuming that the Dev was wrong.

                            Comment


                            • #15
                              9 p.m. EST. Just logged on, game has crashed 12-15 times in a row. Can't play for more than 10 seconds. I've tried the resetting the game, running Malware Bytes, Windows Defender, and the problem still exists. The game is very choppy. It has been running fine prior to this login.

                              QAGI GUNA LIKO 1223

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