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    app crash

    Can anyone help plz? i am getting this error message after windows update and can not open app.
    I tried everything, reset, reinstall. Can not find a fix.
    Thank you

    Faulting application name: Marmalade.App.exe, version: 1.0.0.0, time stamp: 0x5863d305
    Faulting module name: msvcr120_app.dll, version: 12.0.21005.1, time stamp: 0x524f7cdd
    Exception code: 0xc0000409
    Fault offset: 0x00080659
    Faulting process id: 0xfb4
    Faulting application start time: 0x01d70100e02eac3a
    Faulting application path: C:\Program Files\WindowsApps\MakingFunInc.MageandMinions_1.5. 34.1_x86__9zmfew2yj4s18\Marmalade.App.exe
    Faulting module path: C:\Program Files\WindowsApps\Microsoft.VCLibs.120.00_12.0.210 05.1_x86__8wekyb3d8bbwe\msvcr120_app.dll
    Report Id: a893779f-6768-4faa-abf4-eb76fef3cf08
    Faulting package full name: MakingFunInc.MageandMinions_1.5.34.1_x86__9zmfew2y j4s18
    Faulting package-relative application ID: App

    #2
    Try the following (in order):
    1. Open the start menu.
    2. Go to settings>apps.
    3. Search for "Eternium" and click on the result.
    4. Click "advanced options".
    5. Click "reset".
    6. Click "uninstall".
    7. Restart your PC.
    8. Visit the Microsoft Store and reinstall the game.

    Comment


      #3
      Thank you Travis,

      i did all that and more without any success! The app launches and than it closes immediately.

      Krusty

      Comment


        #4
        The Windows version can act squirrely when there are pending Windows updates. Make sure that all your pending Windows updates are installed and see if that makes any difference.
        My Eternium Data Files Can Be Found Here:

        Eternium Files

        Trial Level Unlock Updated: 2020-05-27
        All Hero Type Abilities Updated: 2020-05-02

        Please let me know if you find any obsolete information or errors. I also welcome suggestions for presentation or content.

        Comment


          #5
          Plz help!
          it all started after new windows update. App launches for a few seconds than it closes. I have tries everything, reset app, uninstall app, uninstall windows store, reset windows, reinstalled. Asked for help in forum, ask windows for help. Nothing seems to work. Everything else work just fine except for Eternium app
          Plz help, if anyone encountered a similar problem.
          There are some references in the forums to same problem without a solution.
          even the devs can not help me.
          This is the error i get from event viewer when i launch the app.
          Thank you for any help in advance.


          Faulting application name: Marmalade.App.exe, version: 1.0.0.0, time stamp: 0x5863d305
          Faulting module name: msvcr120_app.dll, version: 12.0.21005.1, time stamp: 0x524f7cdd
          Exception code: 0xc0000409
          Fault offset: 0x00080659
          Faulting process id: 0x29e4
          Faulting application start time: 0x01d702d854766fc0
          Faulting application path: C:\Program Files\WindowsApps\MakingFunInc.MageandMinions_1.5. 34.1_x86__9zmfew2yj4s18\Marmalade.App.exe
          Faulting module path: C:\Program Files\WindowsApps\Microsoft.VCLibs.120.00_12.0.210 05.1_x86__8wekyb3d8bbwe\msvcr120_app.dll
          Report Id: 0f06743a-0686-4aa5-bc9f-d466ca4537ef
          Faulting package full name: MakingFunInc.MageandMinions_1.5.34.1_x86__9zmfew2y j4s18
          Faulting package-relative application ID: App

          Comment


            #6
            can anybody please assist our friend here
            Honest playin with Low end Pc

            New 2 "Goldly Hero" systematically runnin the 5 Star Story Mode (i need sufficient "Gems" for next War Supply Event & ANB's)
            .

            Comment


              #7
              since the problem started after a windows update you will most likely have to rollback to the previous version of windows.

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