Eternium Issue on Amazon Fire

[Ravenwood]

I have an Amazon Fire HD 10, 7th generation. It is running Fire OS 5.6.9.0. That's the most current OS for this device. I was running Eternium 1.5.73. However, I was not able to play in the last ANB Gold; it just wasn't an option. Further, none of the upgrades that were recently described were present. I uninstalled the game, thinking that reinstalling it would fix the problem. However, the game doesn't even show up in the app store. Is this because the game is no longer supported for this Fire? Or is there another explanation? Thank you for your assistance.

[Travis | Support Mgr.]

This is an issue on Amazon's side of things. We're working with them to resolve the issue.

[Ravenwood]

Thanks, Travis. I appreciate the follow-up. For now, I'm playing the game on my phone.

[Teebs]

I am running it on my FireOS tablet ...


Maybe trying pushing it to your device after you uninstall it?


https://www.amazon.com/Making-Fun-In...dp/B00LXLM05I/

[Ravenwood]

Do you have a Fire HD 10, 7th gen or something else?

[Teebs]

Ravenwood , running a newer tablet with a newer OS (I don't know if there is an update for your tablet - but maybe check into that?)

... KTB

[Travis | Support Mgr.]

Have you tried installing the Play Store app on your Fire Tablet? https://www.howtogeek.com/232726/how...n-fire-tablet/

[Ravenwood]

Hey, Travis. I appreciate the link. I was able to successfully install the Play Store app. And with that in place, I was able to successfully install the game. Thank you for your excellent customer service.

[Travis | Support Mgr.]

Thanks for confirming! Now I can use this tip for other players affected by this issue.

[papa jim]

I have installed both the Amazon release and playstore and confirm they both work on fire hd10