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Don't get medal from event

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    Don't get medal from event

    Hi! Last event I don't get reward from getting 500 and 250. How can I fix it?
  • Answer selected by Travis | Support Mgr. at 11-09-2021, 01:19 AM.

    Please read the note for the event, medals takes a while to be sent AFTER the event have finished - average time is about 1 week later.

    Travis, this have got to be the most asked question about ANB, could we please put the text above the "Make Hero" button or something...
    Last edited by Nhat; 11-08-2021, 11:05 PM.

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    • Travis | Support Mgr.
      Travis | Support Mgr. commented
      Editing a comment
      You're telling me...you should see how many emails I get.

    #2
    Please read the note for the event, medals takes a while to be sent AFTER the event have finished - average time is about 1 week later.

    Travis, this have got to be the most asked question about ANB, could we please put the text above the "Make Hero" button or something...
    Last edited by Nhat; 11-08-2021, 11:05 PM.
    Eternium Files - links and details

    Eternium Guides:

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    • Travis | Support Mgr.
      Travis | Support Mgr. commented
      Editing a comment
      You're telling me...you should see how many emails I get.

    #3
    Sorry for wasting your time... but who ever read faq?

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      #4
      This can be mitigated by sending a event or season ending message

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        #5
        I was just about to ask about medals. Glad I ran into this. XD Thanks for the info. Also, totally read the FAQ just now, better late than never as they say.

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