Windows 11 crashes

[lefkal]

from windows 11 the application is constantly interrupted now

[Travis | Support Mgr.]

Have you tried resetting the app since updating to Win11?

[lefkal]

yes I did reset the application. but this happened every time, in two hours of play, it would stop 3 to 4 times

[Travis | Support Mgr.]

I moved your post to it's own thread as it had nothing to do with the topic you posted under.

When does it crash for you? Have you noticed any patterns (i.e. does it crash when you carry out a certain action or when you're using a certain hero)?

[lefkal]

everything has the latest update. but maybe the problem is because the laptop is ten years old. I bought it with windows 8. about ten years ago

[Travis | Support Mgr.]

Wow, I'm surprised it was even eligible for the Win11 upgrade. Are you able to run any other demanding apps (games, photoshop, etc.)? 2011/2012 was a long time ago, even more so in terms of tech. Core i3 was cutting edge back then.

[lefkal]

yes even I'm surprised. that can and does run windows 11, indeed any application runs normally