Ask Travis!

[Roberta Freeling]

Thanks, but....

Roberta, the sooner you clear the engine, the more points you score. Forget about trying to clear all the cars. Just clear enough to get the engine.

I HAVE cleared the engine right away, with multiple cars left. It doesn't earn me enough points. I watch all the cars go into the tunnel & end up with one star. I'm fast enough that the multiplier is showing 5x. Clearing all the cars 1st to get as many bonus cars seems to get me closest. Three times now I've gotten a score on one scene (108 Altar of Joy) of 214,750 when it takes 215,000 for 3 stars. THAT's annoying. Any other suggestions?

[jacqui]

I HAVE cleared the engine right away, with multiple cars left. It doesn't earn me enough points. I watch all the cars go into the tunnel & end up with one star. I'm fast enough that the multiplier is showing 5x. Clearing all the cars 1st to get as many bonus cars seems to get me closest. Three times now I've gotten a score on one scene (108 Altar of Joy) of 214,750 when it takes 215,000 for 3 stars. THAT's annoying. Any other suggestions?

Hi Roberta.. what Pat said and also remember that this game is often down to luck... waiting for the perfect combination of cars on the train just tips the score enough to get three stars but it does take time... and lots of repeat playing

[Janie]

that's why I play the same one over and over and over...use all the energy I have, sometimes several times.....you will eventually catch it just right and BAM..

[Travis | Support Mgr.]

I have a complaint Travis :/ Everytime I try to click on the Uruguayan flag in Hotel Reception I get bitten! So sore! Not at all happy.. [ATTACH=CONFIG]1005[/ATTACH]
Please advise thanks

Can you give me more details? Pretty much the whole flag (stand and all) is clickable.

[jacqui]

Can you give me more details? Pretty much the whole flag (stand and all) is clickable.
[ATTACH=CONFIG]1006[/ATTACH]

.. was a joke re world cup football Saurez

[Travis | Support Mgr.]

.. was a joke re world cup football Saurez

Ah, you have to remember that I'm in the US -- most of us don't watch the World Cup, even though our team is in it.

[Kim Sheppard]

Hi NewB here!
Challenge City 1, stage 4, could anyone help me with locating: the penny, video game, square, ruler. Thanks in advance for the help!

[Cheryl Burns]

Hi NewB here! Challenge City 1, stage 4, could anyone help me with locating: the penny, video game, square, ruler. Thanks in advance for the help!

The penny is to the far right, above the blackboard with equations, the center of the moons. The video game is a blue hand-held game, on the bookcase (left of photo), just behind the vhs tape and below the globe. The square is a diamond-shaped outline of stars, above the head of the bed and just below the lion constellation. And the ruler is on the left of the table leg, to the left of the helmet.

Feel free to join the Hidden Express Helpers group at www.facebook.com/groups/HiddenExpressHelpers/ for more help with finding tricky items like these.

[soshan brown]

Travis we have a member who cannot open the premium cities, she could but can't now. She has followed all the trouble shooting steps and had no luck. Her two accounts are https://www.facebook.com/profile.php?id=100008346399996

https://www.facebook.com/annette.benson.568

Forgot to say, she can't open them on both accounts.

[soshan brown]

We have a member who has been given a treasure hunt clue of "Plant" between levels 173 and 179. She has played every level and the plant is not on any of those levels. Could yu take a look please Travis. Account details: https://www.facebook.com/judy.stunja

[jacqui]

hooray to city 40 .. at least to stop the moans nice to see stars rising again

[Ellie Brown]

Hi Travis. When will more of the game be released in the iPad? I've been waiting for the next city forever. I hope you haven't forgotten about us. I was a loyal player on my laptop, paid for some things, and I feel really let down.

[Travis | Support Mgr.]

Hi Travis. When will more of the game be released in the iPad? I've been waiting for the next city forever. I hope you haven't forgotten about us. I was a loyal player on my laptop, paid for some things, and I feel really let down.

We haven't forgotten about our iPad players! However, we've been doing a ton of work to bring the iPad version up to date with the web version. On top of that, the team has been trying to tackle the bugs in the iPAD version AND they've been working on the Android and Kindle versions. Fortunately, we're finally to the point where we have submitted an update to Apple for approval, so you should see an update available soon.

[Travis | Support Mgr.]

Travis we have a member who cannot open the premium cities, she could but can't now. She has followed all the trouble shooting steps and had no luck. Her two accounts are https://www.facebook.com/profile.php?id=100008346399996

https://www.facebook.com/annette.benson.568

Forgot to say, she can't open them on both accounts.

Can you give me more details? What is she seeing when she tries?

[Travis | Support Mgr.]

We have a member who has been given a treasure hunt clue of "Plant" between levels 173 and 179. She has played every level and the plant is not on any of those levels. Could yu take a look please Travis. Account details: https://www.facebook.com/judy.stunja

Are you sure she's played 179? Remind her that she needs to find the engine object.