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    Originally posted by Heather Mallett Sonagere View Post
    UGH!!!! There is no broom showing on mine. What do I do now? Thanks so much for answering me by the way
    This is a known issue that we're working on. Until it's fixed, you can click in the area where the broom should be and it will clear the engine for you.

    Comment


      Originally posted by Travis (Admin) View Post
      This is a known issue that we're working on. Until it's fixed, you can click in the area where the broom should be and it will clear the engine for you.
      sorted yet?
      Everyone is welcome to join our fab Hidden Express Group https://www.facebook.com/groups/hiddenexpress/

      Comment


        Originally posted by jacqui View Post
        sorted yet?
        Nope. The team has asked for a token from an affected player. So, I'm waiting for a fresh report to come in before it can be fixed.

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          Travis a question from a member of our group.

          I have lost 10 Slows probably my own fault. I am playing old games on an iPad and must have clicked somewhere I shouldn't have. Could you check for me please?
          Account details: https://www.facebook.com/barbara.desplenter?pnref=story
          Everyone is welcome to join a great group I am a member of https://www.facebook.com/groups/TheHexingFactor/

          Comment


            Originally posted by soshan brown View Post
            Travis a question from a member of our group.

            I have lost 10 Slows probably my own fault. I am playing old games on an iPad and must have clicked somewhere I shouldn't have. Could you check for me please?
            Account details: https://www.facebook.com/barbara.desplenter?pnref=story
            I responded to her post in the group.

            Comment


              Hi Travis, we have a group member who, after clicking on the freebies from the app page, is not receiving them. Also when she clicks on any friends mastery rewards she is not geting anything off them (even though they are still valid) Any suggestions?
              Account details https://www.facebook.com/profile.php...07&pnref=story
              Everyone is welcome to join a great group I am a member of https://www.facebook.com/groups/TheHexingFactor/

              Comment


                Originally posted by soshan brown View Post
                Hi Travis, we have a group member who, after clicking on the freebies from the app page, is not receiving them. Also when she clicks on any friends mastery rewards she is not geting anything off them (even though they are still valid) Any suggestions?
                Account details https://www.facebook.com/profile.php...07&pnref=story
                Hi again Travis, she tried a different browser and has been able to collect the energies.
                Everyone is welcome to join a great group I am a member of https://www.facebook.com/groups/TheHexingFactor/

                Comment


                  Originally posted by soshan brown View Post
                  Hi Travis, we have a group member who, after clicking on the freebies from the app page, is not receiving them. Also when she clicks on any friends mastery rewards she is not geting anything off them (even though they are still valid) Any suggestions?
                  Account details https://www.facebook.com/profile.php...07&pnref=story
                  Originally posted by soshan brown View Post
                  Hi again Travis, she tried a different browser and has been able to collect the energies.
                  Great. Thanks for letting me know.

                  Comment


                    Hi Travis, Laurie says she hasn't been getting the daily reward for a while now. Can you look into it for her please. Link to profile. https://www.facebook.com/laurie.pritzkau?fref=ufi
                    Everyone is welcome to join our great group The Hexing Factor https://www.facebook.com/groups/TheHexingFactor/

                    Comment


                      There is a problem with the new city. Level 686 university library. It asks for pencil and its the white one then next game it asks for pencil its the red one by the phone.
                      Everyone is welcome to join our great group The Hexing Factor https://www.facebook.com/groups/TheHexingFactor/

                      Comment


                        Originally posted by lucyfur View Post
                        Hi Travis, Laurie says she hasn't been getting the daily reward for a while now. Can you look into it for her please. Link to profile. https://www.facebook.com/laurie.pritzkau?fref=ufi
                        Looking at her game data, I see the following daily rewards:
                        • 2015-06-19: Slow Time
                        • 2015-06-20: +10 GMs and access to the prize wheel
                        • 2015-06-21: +10 energy pack
                        • 2015-06-22: +25 GMs
                        • 2015-06-23: +2 tickets and access to the prize wheel
                        • 2015-06-24: +3 energy pack
                        • 2015-06-25: 2x +3 energy packs
                        • 2015-06-26 (the day you posted): Slow Time

                        As you can see, she's been receiving her rewards normally.

                        Originally posted by lucyfur View Post
                        There is a problem with the new city. Level 686 university library. It asks for pencil and its the white one then next game it asks for pencil its the red one by the phone.
                        This will be fixed with our next update. The white pencil will be changed to "white pencil" and the red "pencil" will be changed to "fountain pen".

                        Comment


                          Thanks travis.
                          Everyone is welcome to join our great group The Hexing Factor https://www.facebook.com/groups/TheHexingFactor/

                          Comment


                            Level 705 picnic. There is already a level called picnic levels 206,242,258,279,
                            Everyone is welcome to join our great group The Hexing Factor https://www.facebook.com/groups/TheHexingFactor/

                            Comment


                              Gasp!!!... Travis has another family!!!???? ... I feel so cheated on :-p

                              Edit: OH WAIT!!.. Am I just "The other woman Travis!!" .. is that all I am to you!
                              HEJI HAFI CALI 2445
                              Add me I need some Love, not getting it from my wife anymore

                              Comment


                                Originally posted by lucyfur View Post
                                Level 705 picnic. There is already a level called picnic levels 206,242,258,279,
                                Known, thanks Ken.

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