How to Submit a Bug
  1. In the bug report title, briefly describe the bug and whether it is related to GAME PLAY, DEVICE/OS, CRASH, etc.
  2. In the body of the post, include a more in-depth description of the bug you are encountering. Below is a template you can use for submitting a bug.
  3. Follow up the description of the bug with numbered step-by-step instructions on how to reproduce the issue.
  4. Include how frequently you can get the issue to occur and any video or screenshots of the bug that might help clarify it.
Is this necessary?

As you can imagine, Making Fun's Development Team has to rely on precise descriptions of issues in order to test them out and potentially reproduce them in their Quality Assurance (QA) group. Without a good level of detail, it may not be possible to immediately identify what the problem is and may take a lot more time and QA posting followup questions than necessary. This is why using a standardized template containing all the usual information necessary to track, report and identify bugs is so helpful. In the end, it simply helps everyone.

Bug Reporting Template

Game version: __ (Tap "Menu" until the main screen loads and read the version number below the ETERNIUM title)
Windows/IOS/Android + version: __
Device Model (EX: Apple iPhone7) : __
Map or Trial (EX: Trial Level 92): __
Player Type (EX: Mage): __
Player Gear: __ (Include if the bug is encountered in game)
Abilities: __ (Include powers, passives and utilities if the bug is encountered in game)
Reproducible: __/5 (1/5 = happened once; 2/5 = happens randomly; 3/5 = happens sometimes; 4/5 = happens often, but not always; 5/5 = happens always)

Current situation (bug):



Expected situation (working):



Steps reproduce the bug:
1.
2.
3.
4.
5.

Screenshots or Video of the bug: (add as many screenshots as you need)