Hello Iv purchased the premium plus pass I’m level 24 but Iv noticed from level 22 that when I click to collect the rewards I only seem to get the first one I click, I click the second one and it has the tick to say Iv collected it but I don’t actually get the reward, example on lvl 24 I recived the gemstone collection but I haven’t recived the expert crafters crate, is this a known thing or am I’m just being dumb, Iv checked my inventory and I have plenty of space and Iv checked my mail and all my storage space
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Premium plus season pass bug?
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https://imgur.com/hBFaZGo
It looks like you've collected the crafting crate when I look at your game data. Are you saying it's nowhere to be found, even though it says you've collected it?
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Originally posted by Travis | Support Mgr. View Posthttps://imgur.com/hBFaZGo
It looks like you've collected the crafting crate when I look at your game data. Are you saying it's nowhere to be found, even though it says you've collected it?
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I just paid for the premium season pass and started clicking on all the items I had earned, but I I don't seem to have gotten them.
This might be a factor:
In the middle of collecting everything, I noticed that I had a couple more bounties to collect, so I stopped clicking on all the past awards and collected those XPs. Then when I went to my inventory I found that I had only got like the last two items...
Update:
It looks like all I got was the non-premium items from levels 56 and 57 and none of the premium items from levels 1-57.
Last edited by Hunz; 04-03-2024, 09:30 PM.
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Originally posted by Travis | Support Mgr. View PostThis bug was introduced with 1.17.6. Premium+ rewards are given, but not Premium rewards. We are rushing to get a fix live ASAP.
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