Travis | Support Mgr.
Administrator
Joined: 01-24-2012
Location: California
-
The developers are taking an extra close look at the results to make sure cheaters are removed. With the leaderboards being split into 3 tiers, the team... -
^This^. With the leaderboards being split, the devs have 3 times more data to comb through. They are working to automate the process to make processing... -
Season 9 and Gold 12
Season 9 (Winter 2021) starts today. Leaderboards will not be split at the start of Season 9, but there may be a mid-season LB reset for the split 15-20... -
Discord.gg/Eternium.
-
^This^. Just install the Steam version of the game. -
Looking at your game data, I see that you don't have any lingering ANB Silver 12 data, which means that everything transferred over properly. Keep in...Leave a comment:
-
I just replied to the email you sent with some troubleshooting steps.
Leave a comment:
-
Some devices with larger displays require you to give apps permission to run in full screen. On most devices, this setting is under screen resolution>full...Leave a comment:
-
Travis | Support Mgr. commented on Berniboy's to 1 and 2 button open settings menu every single timein Tech SupportTry the following:
1. Open the start menu.
2. Go to settings>apps.
3. Search for "Eternium" and click on the result.... -
After a recent update, side quests are not issued until your hero has completed the story. Complete the story and you will be able to complete any side...Leave a comment:
-
Are you playing the Windows version of the game, or the Steam version?Leave a comment:
-
Medals for Bronze 12 and Season 8 have not been issued yet. The developers are taking an extra close look at the results to make sure cheaters are re...Leave a comment:
-
The Stormblade and Stormgun Deals are shown to everyone's first Warrior/Mage and Bounty Hunter, respectively and the offers are only shown once per account....Leave a comment:
-
Thanks for the report Stephanie! I'll look into it and get it fixed. In the meantime, I've added 2 Seekers to your account.
Leave a comment:
-
I only see 3 charges on my end of things, so if those pending payments don't drop off (I'm guessing they will), you'll have to contact Google for sup...Leave a comment:
-
When the game crashes or exits unexpectedly, it's not surprising that some progress isn't saved.Leave a comment:
-
It should be fixed (again).Leave a comment:
-
I'll let the team know. There were some server-side changes to leaderboard stuff today that may have caused the problem.Leave a comment:
No activity results to display
Leave a comment: