War Supplies starts tomorrow (June 18).

[Travis | Support Mgr.]

Unfortunately, Apple does not allow developers to process refunds. If you would like a refund, you'll have to contact Apple directly. Or, I could add...

[Travis | Support Mgr.]

Nothing has changed on our end of things, server-wise in the last 4 days.

Is anyone else seeing this behavior?

[Travis | Support Mgr.]

Season 6 medals are taking longer than usual while the devs hone in on a few sneaky cheaters.

[Travis | Support Mgr.]

Are you maybe referring to Season 6 and Silver 10? If so, medals have not been sent out for either yet.

If you're actually referring to the...

[Travis | Support Mgr.]

Normally is 17:00 or 18:00 UTC.

[Travis | Support Mgr.]

Gold 10 is planned to start July 2.

[Travis | Support Mgr.]

Is this fixed when you restart the game? If not a good ol' cache dump might fix it.

[Travis | Support Mgr.]

What unauthorized measures were used this time? The last big one ("enter exploit") was fixed with a full reset during Season 6. Feel free to...

[Travis | Support Mgr.]

You guys have been around long enough to know that official drop rates won't be disclosed. It's up to players to chase those rabbits and map those tunnel...

[Travis | Support Mgr.]

Thanks for the report and the details provided. I have made the team aware of this issue. Please continue to provide details (clues) as you think of ...

[Travis | Support Mgr.]

You can complete your quest by playing through level 22 again. Make sure you kill all of the enemies before going through the victory portal.

[Travis | Support Mgr.]

Moved to feedback.

[Travis | Support Mgr.]

Fixed.

[Travis | Support Mgr.]

Unlocks (recipes or otherwise) cannot be transferred between heroes. Bracer recipes show the abilities they have a chance to boost. Each recipe shows...

[Travis | Support Mgr.]

They may let players buy it in the future, but I can't say for sure.

[Travis | Support Mgr.]

I don't see any evidence of trolling there. That said, check your device settings to make sure Eternium has permission to run in full screen. On most...

[Travis | Support Mgr.]

See my comment at https://forum.makingfun.com/forum/et...182#post197182 for what's coming.

[Travis | Support Mgr.]

I know.

[Travis | Support Mgr.]

He's being sarcastic.

[Travis | Support Mgr.]

Play stupid games, win stupid prizes.