136 second ads

[5013088@qq.com]

I had a 100 sec ad from REI. No option to skip after 30 sec


I had a 100 sec ad from REI. No option to skip after 30 sec

[Robinnetta]

Thank you Travis

[AzraelCB]

I have not seen an ad over 30 seconds yet today. Did the change happen or just an extreme coincidence?

[Xusia]

This morning, I got the same ad as Robinnetta. Also, no option to skip. Although not really the point, at least this ad was slightly interesting (but an option to skip would still be nice)

[Travis | Support Mgr.]

Thanks for letting me know. I'll pass this on.

[Robinnetta]

Prior to today I have not had issues with ads longer than 30 seconds. But now I'm suddenly getting 135 second ads with no option to skip at any time. The very last thing on the screen is Matador Network. I hope that is the name of the ad people. The ad is so far for GMC. I'm getting this ad multiple times. Thanks for any help.

[Primus]

@Jim58 you may purchase Gems with real money,however this being a 'play to win' you won't get as much benefit as compared to most games out there.However I recommend you to subscribe a bit,particularly the 100 gems per day one,as it will support those hardworking developers. Still you have to play a bit if you want meaningful progress.

[Humus]

Not sure if I'm doing this right or not but.... I don't know how to advance without extensive game play. Are there in-app purchases ? Gem's etc?

Extensive gameplay is the right way to do it, games are made to be played. There are in app purchases which can be used to speed up timers or buy boosters.

[Jim58]

Not sure if I'm doing this right or not but.... I don't know how to advance without extensive game play. Are there in-app purchases ? Gem's etc?

[Travis | Support Mgr.]

Ok, AddApptr said that they fixed the problem with the skip button not working. If you're still not receiving Gems after skipping ads (after 30 seconds), please let me know here.

[Travis | Support Mgr.]

We are in communication with AddApptr about this issue. Ideally, our library will be limited to 30 second ads.

[Xusia]

I had a 100 sec ad from REI. No option to skip after 30 sec

[Frisco]

When you press skip it doesn't credit you the gems... It's as if you didn't watch the ad at all

Yeah, it sometimes also happens when you seen the sreen is about to go into sleep and you tap to wake it up. Some adds in that case instandly go to the end screen and this also doens't count towards the 5gem reward. Any way of preventing the screen from going into sleep during adds?

[Travis | Support Mgr.]

Good to know, thanks.

[Humus]

According to our contact at AddApptr (the extension we use to show ads), a "skip" option should appear after 30 seconds. Do you see the option to skip at some point?

When you press skip it doesn't credit you the gems... It's as if you didn't watch the ad at all