Travis | Support Mgr.
Joined: 01-24-2012
Location: California
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Travis | Support Mgr. commented on Muhammad Idris (IronTart)'s to Can't access my old account after redownloadingin Tech SupportFixed -
Travis | Support Mgr. commented on ThatChrisAgain's to Can't access my old account after redownloadingin Tech SupportFixed -
The Late Fall Season ends on Feb. 4th. -
In order to keep your event hero, you need to have an UNLOCKED, VACANT hero slot BEFORE you end the event...that includes the newly added slots. -
Good news. You made a real money purchase, so your game data has not been purged, despite the inactivity. Email help@makingfun.com and I can help you...Leave a comment:
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What's the Yahoo email address? Normally, I'd say to send it in a DM, but since it's deactivated, it doesn't really matter...but you can DM it if it makes...Leave a comment:
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Not every month, but every Season. Seasons last 8 weeks - enough time to run a full event cycle (Bronze, Silver, StL, Gold).Leave a comment:
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You should be able to fix it by clearing your browser cache (http://www.wikihow.com/Clear-Your-Browser's-Cache). Make sure "all time" is selected... -
Yeah, same domain, so that should work. -
Make sure you're logged into the game and the website with the same account. -
I'm working on this with the engineers.... -
If this bug did not exist, then Binnit would have been deleted when you ended the event anyway. If you wanted to keep Binnit, you needed to unlock a hero... -
You do not need a vacant hero slot to make an event hero. A slot will be provided for you to use during the event. -
This is a known issue that will be fixed ASAP. This happens when you do not have any open hero slots when you end an event, which usually deletes the...Leave a comment:
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You created a standard hero. You need to create an event hero by clicking on the event icon, then clicking the orange "create hero" button on...
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The Gems come in an in-game message. Make sure you are logged into the website and the game with the same account. -
Check your spam folder. -
Travis | Support Mgr. commented on Daniel Shklyarman's to Can't access my old account after redownloadingin Tech SupportYou're all set. -
What's your friend code? -
Petition your government. Their restrictions do not allow us to operate there.
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