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Stuck on "Wield Your Weapon" quest on main after ending ANB

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  • Travis | Support Mgr.
    commented on 's reply
    Ok, you should be good to go.

  • Travis | Support Mgr.
    commented on 's reply
    Ok, stay logged out and I'll let you know as soon as it's fixed. It may take an hour or so, depending on engineer availability.

  • Hi.its.me
    replied
    I am logged out and the game is closed. Thank you

    Leave a comment:


  • Travis | Support Mgr.
    commented on 's reply
    Let me know when you're logged out and the game is closed and I'll get it fixed.

  • Hi.its.me
    replied
    I have this same issue. Wondering if you can help me with it. Please and thank you

    Leave a comment:


  • Jamako
    commented on 's reply
    yes

  • Travis | Support Mgr.
    replied
    Jamako Did this get fixed for you?

    Leave a comment:


  • Travis | Support Mgr.
    commented on 's reply
    Please log out using the "logout" button on the game's main screen, then force close the app using your app manager. Once the app is closed, shoot me a quick note to let me know, then remain logged out until you hear back from me.

  • nezbeda
    replied
    Originally posted by gantrion View Post
    i started an anb character, and ended it in the middle of a quest where it was asking me to "open the inventory" / "your new weapon is here" and equip alarion's sword.
    I switched back to my main (a bounty hunter) who is unable to equip the sword.
    The game won't let my main character start any levels, saying:
    Complete quest "wield your weapon" before leaving town.

    It doesn't seem like it's possible to equip the weapon on a bounty hunter though; it's also not possible to move the weapon to another character through the stash.
    jovu mima suso 2104

    Leave a comment:


  • Jamako
    commented on 's reply
    Hi Travis, I just got the same problem 5min ago on my mage. Can you roll him back for me please? maybe make it this timestamp minus 15 minutes to be safe. Do you need more info? and I have to log out?

  • Travis | Support Mgr.
    replied
    This is a new bug that's only been reported twice (yours being the second). The only way to fix it once this happens is to roll the affected hero back to a date/time before they received the broken quest. So, I'll have to roll Birtik back to 17:02 UTC on the 22nd.

    If you would like me to roll your game data back, please log out using the "logout" button on the game's main screen, then force close the app using your app manager. Once the app is closed, shoot me a quick note to let me know, then remain logged out until you hear back from me.

    Your other option is to wait for the fix in a future update.​

    Leave a comment:


  • Stuck on "Wield Your Weapon" quest on main after ending ANB

    I started an ANB character, and ended it in the middle of a quest where it was asking me to "Open the inventory" / "Your new weapon is here" and equip Alarion's sword.
    I switched back to my main (a bounty hunter) who is unable to equip the sword.
    The game won't let my main character start any levels, saying:
    Complete quest "Wield Your Weapon" before leaving town.

    It doesn't seem like it's possible to equip the weapon on a bounty hunter though; it's also not possible to move the weapon to another character through the Stash.
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