Stuck on "Wield Your Weapon" quest on main after ending ANB

[Oxymean]

Hi Travis , this account is and will stay logged out ( also closed with app manager ) in the next 12 hours after this post ?
Thanks a bunch .
Regards

Oxy

[Travis | Support Mgr.]

Let me know when you're logged out and the game is closed and I'll get it fixed.

[Oxymean]

Hi folks ,
I am unfortunately in the same case with the " Wield your weapon " quest where Alarion handed me a lvl 70 staff where the character is lvl 7 .
Thanks in advance for all the help .
Regards
Oxy

[Travis | Support Mgr.]

It's a quick fix, but you need to be logged out. Log out and let me know.

[Victor Toso]

I have the Dame problem here

[Travis | Support Mgr.]

Ok, you're good to go.

[Nurrahman Dwi Haryoso]

Am I too late for this party? I am also having this problem. I've logged out from the game and froce-stopped it via app manager. Any help would be very much appreciated, thank you in advance.

[Travis | Support Mgr.]

Are you logged out?

[Jonathan Maynard]

This is a known issue that recently popped up. To fix it, an engineer has to manually remove the weapon and the quest from the hero. Please log out using the "logout" button on the game's main screen, then force close the app using your app manager. Once the app is closed, send me a DM to let me know, then remain logged out until you hear back from me.

Note: It's important that you DM me, so I get a notification.

j.maynard.jm@gmail.com

I've been playing this game for years. I understand that bugs pop up from time to time, but this has been since about April of this year. Why hasn't it been corrected yet?

[Travis | Support Mgr.]

Ok, you're good to go. Sorry for the delay - we had a bit of a crisis with the latest update.

[Travis | Support Mgr.]

Ok, hang tight and I'll get an engineer to fix it.

[Eddie Martin]

Hello and good evening, I am also stuck on this same issue, if you could please roll back my character also, it would be greatly appreciated!!! Minus approximately 40 minutes from this timestamp I think would be close enough to when I experienced this bug.

[Travis | Support Mgr.]

Ok, you should be good to go.

[Travis | Support Mgr.]

Ok, stay logged out and I'll let you know as soon as it's fixed. It may take an hour or so, depending on engineer availability.

[Hi.its.me]

I am logged out and the game is closed. Thank you