Can't access my old account after redownloading

[qt.texo]

Hello i got the same problem as all others

[Travis | Support Mgr.]

Fixed.

[Assholioz]

Your password reset page doesn’t work and I get an error message when trying to write support. Can only reply to a post here (maybe).

[Travis | Support Mgr.]

Looking at your game data, I see that you were able to access your profile as recently as today. Did you get it figured out? If not, please provide more details about what you see when you try to reset your password.

[Assholioz]

Yes. I’m logged into the game. But I’m trying to access a reward outside the game itself and can’t remember my password. This is the page I’m having trouble with: https://accounts.makingfun.com/forgot-password

[Travis | Support Mgr.]

I don't see a pending pw reset for so*****ld@icloud.com. What happens when you try to reset your password? Are you seeing an error message or anything?

[Assholioz]

Nothing happens ?♂️

[Travis | Support Mgr.]

Try now.

[Assholioz]

Brilliant! Thanks Travis. All the best!

[Dutchvipor]

I have the same issue.
Cant login to my old account and cant save my New character on my old account

[Travis | Support Mgr.]

Fixed.

[Keresztes Nándor]

Hello! having the same issue...i can't log in or save my progress. i dont care about my previous progress just wanna log in and save..thank you for the help in advance!

[Travis | Support Mgr.]

Fixed.

[Iternel]

Hi, I have the same issue for my account on Eternium

[Travis | Support Mgr.]

Fixed.

[Iternel]

thank

[Egy Triflux]

i have the same problem here bro

[Travis | Support Mgr.]

Did you get it figured out? I see a new profile for ab*****ka_**09@yahoo.com accessed as recently as today (after you posted here).

[Egy Triflux]

ya i got it
Done
but i have an profile on my mobile which couldn't save it to account

[Travis | Support Mgr.]

You can only have one profile per email address. If you want to save a separate profile, you'll have to use a separate email address.

[Michael W]

Nice to see a game with active mods and support! Same problem as everyone else here with my account, doesn't bother me if I lose my character I just want to be able to save any future ones to my account

[Travis | Support Mgr.]

You're all set!

[Alberto “Graal76” Granata]

Buonasera anche per me stesso problema non reisco più ad accedere al mio vecchio account Eternium

[Travis | Support Mgr.]

Fisso

[Velatia]

I have the same problem here

[Travis | Support Mgr.]

You're all set!

[Seifer Keys]

Same issue as Taah here

[Travis | Support Mgr.]

Fixed!