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App freezes

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  • Tin Man
    commented on 's reply
    I have some success logging out with the Windows version if I pause several seconds after the countdown completes before hitting "Yes, Log Out". No guarantees but give it a shot.

  • Grand_Wazoo
    commented on 's reply
    Looks like Steam is still running 1.9.9. No update yet but will check back later. Thanks

  • Dave in Ky
    commented on 's reply
    Have you tried updating to 1.9.92
    It seems to have fixed the problem.

  • Grand_Wazoo
    replied
    This remains a problem. Game version 1.9.9. When you log out, the game freezes (and doesn't log you out). The only way is to kill the application via task manager, reload the game and hope that the next logout works fine. Usually it will logout on the second attempt. Not sure why.
    I'm getting this Marmalade error message if that helps.​

    Click image for larger version  Name:	Marmaladev8.6.1 [20161228054439q] 2023-10-10 16_16_10.png Views:	0 Size:	7.7 KB ID:	220286
    Last edited by Grand_Wazoo; 10-29-2023, 07:20 PM.

    Leave a comment:


  • Pawado
    replied
    Ok thanks Travis.

    Leave a comment:


  • Travis | Support Mgr.
    commented on 's reply
    The issue won't be resolved until the next update at the earliest, which is currently planned for next week.

  • Pawado
    replied
    Just wondering if any progress made on this log out issue? Still having same problem. TIA

    Leave a comment:


  • Travis | Support Mgr.
    replied
    Weird. No one has ever reported this before now - it must be new to 1.9.9. Does anyone else want to chime in and echo this report?

    Leave a comment:


  • Hairball
    replied
    Got the same problem .. whenever I log out it freezes … I force close with a swipe (I’m on iPad ) then when I’ve reopened and got got back into Eternium I’m able to log out … happens every time, whether I’m playing my warrior account, BH account or mage account

    Leave a comment:


  • Pawado
    replied
    I am having same problem on pc/windows app. Freezes on log out. It won't let you click or close out without force closing it.

    I did try the reset and it did not work. Still experiencing same problem.

    Leave a comment:


  • Travis | Support Mgr.
    replied
    Have you tried following the steps listed at https://forum.makingfun.com/forum/et...-your-problem?

    Leave a comment:


  • Dave in Ky
    started a topic App freezes

    App freezes

    Android app freezes on log off and log in.
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