City 160 won't load

[Amy Berger Foxson]

Something is wrong with City 160. Over the last few weeks I've gone back to multiple old cities to earn missing stars & 160 keeps getting stuck at 100% no matter how I try to open it. I've tried accessing it through the map, the pinbox, through 159 & through 161.

[Travis | Support Mgr.]

What platform are you playing on (Facebook, HiddenExpress.com, BigFish, etc.)?

[Amy Berger Foxson]

Facebook

[Travis | Support Mgr.]

Hmm...it loads for me. Have you tried the steps listed at https://forum.makingfun.com/forum/hi...before-posting?

[Amy Berger Foxson]

Yes. I've been playing HE for years & know my way around the loading issues. I'm not having a problem loading any other city. The issue is only with City 160, no matter which browser I use.

[Travis | Support Mgr.]

Ok, I can reproduce the problem using a copy of your game data, which is a good thing. That should make it easier for the team to find and fix the issue. I'll update you here when I know more.

[Amy Berger Foxson]

Great, thank you!

[Travis | Support Mgr.]

Ok Amy, try loading City 160 again.

[Amy Berger Foxson]

Travis- I got in, thank you! What was the problem?

[Travis | Support Mgr.]

It had to do with some corrupted data with random levels.