Troubleshooting steps- TRY THESE BEFORE POSTING

[Travis | Support Mgr.]

Gameplay and loading issues are usually caused by browser settings or related problems. Following these steps may help resolve the issue:

1. Make sure your browser is up to date.
2. If you are using firewall software, make sure your browser is listed as an accepted program. Failing to do this will cause game to load very slowly or not load at all.
3. Clear your browser cache (http://www.wikihow.com/Clear-Your-Browser's-Cache).
4. If you're using an ad blocker, try disabling it.
5. Restart your browser.
6. If all else fails, try a different browser. The latest versions of Google Chrome (https://www.google.com/chrome), Firefox (http://www.mozilla.org/firefox/new), and Microsoft Edge are the most compatible (in that order).