Get your Level 77 Legendary ephemeral item for Survive the Land

[John Welch | CEO]

We sent the wrong item in the email. Oops! Bank error in your favor; keep what you got and here's what was missing.

Hurry! STL ends in five days!

[Eucio]

Não consigo logar e nem trocar a senha

[Travis | Support Mgr.]

Make sure you're logging in with the same email and password you use to log into the game.

[Eucio]

Consegui logar, com alguma dificuldade, mas embora tenha repetido o processo várias vezes, não recebi o anel. Porque será?

[Travis | Support Mgr.]

When you click the link, it send you an email with a reward link. Be sure to check your spam folder.

[Eucio]

Cliquei mas mesmo assim não veio nada! Deixa pralá!

[Eucio]

Já zerei o tempo do heroi! Agora, se quizerem, podem me dar alguma compensação! Não é necessário, mas seria justo!

[Babalooey]

I keep clicking the "Claim It" link, and no email is ever sent. I don't log into the game with any account, I just run the Windows app... What is the idea of this message?

Is this talking about an "in-game" mail message or an actual "email" message that is supposed to be sent? Because I see neither show up when clicking "Claim It"... and yes I can see email to the same email address I did use to login to the game.

[Travis | Support Mgr.]

Clicking the link on the website generates an email containing a reward link. Click the link in the email to receive the reward via in-game message. Be sure to check your spam folder for the email with the reward link and you have to have an event hero to receive the message.

[Travis | Support Mgr.]

Já zerei o tempo do heroi! Agora, se quizerem, podem me dar alguma compensação! Não é necessário, mas seria justo!

Your reward has been in your event hero's mailbox for 21 hours (at the time of this response).

[Eucio]

De qualquer forma, obrigado! Embora já não me sirva de nada, já que zerei o tempo do heroi, valorizo o esforço feito para me proporcionar o ítem! Obrigado!!!

[Habs4Life24]

I still have not recieved mine, nor find codes for the new message in my in game inbox

[Travis | Support Mgr.]

The Level 77 Ephemeral Item Box was only for Survive the Land event heroes. If you did not have an event hero, you were not able to claim the reward. The Survive the Land event has ended, but we run events and send out email rewards on a regular basis, so keep an eye out for the next email!