Freezes after backing out of quest or trial intro screen

[4p13lce9@duck.com]

V 1.19.10 intermittent. Go to trial or quest. Press back button. Screen freezes at Town Square. Have to shutdown and restart game to continue. Samsung Tab S6Lite. Android 13

[Nhat]

Tested on Android 14, game v1.19.10, don't need active quests, available quests (xxx has a quest for you) works too, just need that icon there.



After closing, I can use any of the other interface buttons that opens a menu and then close it to fix the frozen state - except for the Quests & Store buttons.



Stuff in yellow will fix, the red don't

[Travis | Support Mgr.]

The fact that it's intermittent makes it hard to track down. Have you tried the usual troubleshooting steps? https://forum.makingfun.com/forum/et...g-your-problem

[4p13lce9@duck.com]

Turns out it's reproducible. 1) have 4(?) daily quests. 2) step out of town onto "Story" tab. 3) open quests list in upper left. 4) press "Close" button. You are now back in town and the game is frozen.

[Nhat]

Tested on Android 14, game v1.19.10, don't need active quests, available quests (xxx has a quest for you) works too, just need that icon there.



After closing, I can use any of the other interface buttons that opens a menu and then close it to fix the frozen state - except for the Quests & Store buttons.



Stuff in yellow will fix, the red don't

[4p13lce9@duck.com]

Thanks Nhat!

[Travis | Support Mgr.]

This is logged as ET-1245.