Can't access my old account after redownloading

[Travis | Support Mgr.]

Fixed.

[TatumRiley]

Same issue

[Travis | Support Mgr.]

Fixed.

[RenoXz]

I can't log in to my old account, I want to start from the beginning using this Gmail, thank you

[Travis | Support Mgr.]

Fixed.

[zlgn]

Same here

[Travis | Support Mgr.]

Fixed.

[naardoo22]

Same issue here.

[Travis | Support Mgr.]

Fixed.

[Kurljandsky]

Hello, I am having a similar problem. Doesn't let me log into my old account. Can you please correct this situation?

[Travis | Support Mgr.]

Fixed!

[Stu Feils]

Same problem as the others. Old user, old account. Can't log in to old account, can't use email address to save new profile. Please fix for me, thank you!

[Travis | Support Mgr.]

Fixed. You can create a new account now.

[Pawel Balut]

I've got the same issue. Just come back to game to give it another try and can't log in because I get error msg. Can't create new one because it is already used so can You fix this for me as well?

[Travis | Support Mgr.]

You can't access your profile because it's been permanently banned. If you want to play the game, you'll have to do so using a different email address.