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Can't access my old account after redownloading

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  • Travis | Support Mgr.
    commented on 's reply
    Fixed.

  • qt.texo
    replied
    Hello i got the same problem as all others

    Leave a comment:


  • Travis | Support Mgr.
    commented on 's reply
    You're all set.

  • aryalsohan0
    replied
    Hi, I have the same issue for my account on Eternium. I don't mind new account from start if data is purged

    Leave a comment:


  • Travis | Support Mgr.
    commented on 's reply
    This happens when you haven't logged in for a few years and your inactive game data is purged from the server. I have fixed it so you can start a new profile.

  • Webchik
    replied
    Can you allow me to use my account saved on iOS in steam, mail is the same. Game says that process associated with account didn’t find

    Leave a comment:


  • Aikilia
    replied
    Same problem, i miss my old account. Can you restore it please?

    Leave a comment:


  • Travis | Support Mgr.
    commented on 's reply
    Fixed.

  • GryphonGamerBR
    replied
    Can you fix it for me too? I cant login on the email that I like. Same thing as Taah

    Leave a comment:


  • Travis | Support Mgr.
    commented on 's reply
    Fixed.

  • IcyBurnss
    replied
    Hi there, same situation with Taah, cool dude and darlene, dont really care about my previous saves. I just want to create a new one and save my progress if possible.

    Leave a comment:


  • Travis | Support Mgr.
    commented on 's reply
    Fixed.

  • Darlene N Fox
    replied
    I am also having the same trouble as taah.

    Leave a comment:


  • cool dude
    replied
    thanks

    Leave a comment:


  • Travis | Support Mgr.
    commented on 's reply
    Done.
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