Can't access my old account after redownloading

[aryalsohan0]

Hi, I have the same issue for my account on Eternium. I don't mind new account from start if data is purged

[Travis | Support Mgr.]

This happens when you haven't logged in for a few years and your inactive game data is purged from the server. I have fixed it so you can start a new profile.

[Webchik]

Can you allow me to use my account saved on iOS in steam, mail is the same. Game says that process associated with account didn’t find

[Aikilia]

Same problem, i miss my old account. Can you restore it please?

[Travis | Support Mgr.]

Fixed.

[GryphonGamerBR]

Can you fix it for me too? I cant login on the email that I like. Same thing as Taah

[Travis | Support Mgr.]

Fixed.

[IcyBurnss]

Hi there, same situation with Taah, cool dude and darlene, dont really care about my previous saves. I just want to create a new one and save my progress if possible.

[Travis | Support Mgr.]

Fixed.

[Darlene N Fox]

I am also having the same trouble as taah.

[cool dude]

thanks

[Travis | Support Mgr.]

Done.

[cool dude]

I have the same issue as Taah has so if you could also allow me to create an account to save my progress that would be great thanks

[Taah]

Just did, thanks!

[Travis | Support Mgr.]

Fixed. You should be able to create an account and save your new profile now.