Ask Travis!

[Travis | Support Mgr.]

The 2 major bugs we found during the final steps last night have been fixed. The QA team is currently re-testing the content to make sure everything is good to go. At this point, it's looking very likely that we'll be releasing the new stuff today.

[David Stamps]

Any more news on this new content then

[Travis | Support Mgr.]

We're still working on it. We still look to be on track for today.

[David Stamps]

Hope it wroth the wait

[David Stamps]

so wen is city 40 comming out then ?

[Travis | Support Mgr.]

I don't currently have an ETA for City 40.

[David Stamps]

hIYA Travis sorry to bother when my mam went to play the tresure chest it bpop up to play now but when is click on it nothing happen please help

[David Stamps]

we both fix it and great new stuff

[jacqui]

Love the new content thanks HX

[jacqui]

will admit to something rather devilish though ... 3 i have decided NOT to complete yet so i can build GM's ... however.. it's BLOOMIN' HARD actually to not get 3 stars when you don't want them haha

[Big G51]

Love the new content thanks HX

Would also like to say thank you for this new challenge feature, and loving the gm's as rewards!! After all the complaints of not being able to earn enough gm's to play the journeys - this is a welcome feature. Well done Team

[Travis | Support Mgr.]

Would also like to say thank you for this new challenge feature, and loving the gm's as rewards!! After all the complaints of not being able to earn enough gm's to play the journeys - this is a welcome feature. Well done Team

As promised, we are adding more and more ways to earn GMs

[soshan brown]

Travis is there an issue with sending/receiving energy again?
We have a lot of members who are saying it is over 24 hours since they sent and they still can't.

[Travis | Support Mgr.]

Nothing has been reported before now, Sue. Is it the same members who keep reporting the issue?

[Norma Mulligan]

Hi Travis, I am having trouble with rec energy. I have added friends so I should always have energy. Today especially I am always out. I hope you can find the issue. I am not the only one in the Hex Factor having this problem.

I and others are still having issues with energy. It isn't resetting so I can send out. There are no one names in my request box to send too. Ones that play HE that is.